Service Calls (Field Service)

TDR Informatique deploys qualified technicians in the field to handle your IT needs on-site. Whether it's installing new equipment, maintaining existing systems or performing emergency repairs, our team is ready to help — available 7 days a week for business clients.

What We Do On-Site

• Installation and configuration of IT equipment (computers, servers, networks)
• Payment terminal deployment and maintenance
• Network infrastructure setup and troubleshooting
• Hardware repair and component replacement
• Security camera installation and configuration
• Preventive maintenance and system audits
• Emergency on-site intervention for critical issues

Coverage Area

Our technicians travel across the entire North Shore region, from Baie-Comeau to Natashquan. We also serve remote communities accessible by air, including Schefferville and Fermont. With over 500 km of coverage, we bring professional IT services where they're needed most.

Industries We Serve

• Retail and hospitality (POS systems, payment terminals)
• Mining and industrial (on-site IT infrastructure)
• Healthcare and government services
• Education and community organizations
• National companies requiring regional presence

Why Choose Our Field Service?

Being based in Sept-Îles means we understand the unique challenges of operating in the North Shore region. Long distances, harsh weather and limited local resources are realities we navigate every day. Our technicians are equipped and experienced to handle on-site work in any conditions.